Tom Wujec has a TED talk on creative problem solving using a technique he calls “drawing toast”. The idea is not new, but the packaging and approach is solid and builds on innovation thinking. I posted a video from another TED talk about empowering the team, and ensuring all voices are heard, and this ties in nicely with that thought. I am a fan of process mapping and achieving clarity, as a step toward optimization or evaluation of opportunity, and I will be adding these techniques to my tool box. You can watch the video below, and link to the website Tom has created here.