As a vendor, I had the opportunity to work with Jim on an initiative to introduce an enterprise-wide research informatics solution at Wyeth. I found Jim to be consummate professional during the course of project, providing sound leadership as well as expert technical advice to ensure the project was initiated on time, properly resourced and successfully delivered. I have great confidence in Jim’s abilities to manage and support complex software roll-outs, and look forward to working with him again on future projects.